Last updated: August 16, 2022.

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Counter Measures Security, LLC knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting Counter Measures Security LLC domain properties, you are accepting the practices described in this Privacy Notice.

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This Policy discloses the Company’s privacy practices for our family of Websites (collectively, “Site”), as well as related products and services we may offer to you (collectively, “Services”). This Policy also covers how personal and other information that we receive or collect about you (collectively, “Personal Information”) is treated. Please read the policy below to learn more regarding your use of this Site.

 

The Company’s Privacy Policy is designed to be read in conjunction the Company’s Website Terms of Use, and that by accessing or using our Site, you acknowledge and agree to be bound by the Site’s Terms of Use, as well as this Policy.

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Consent to Collection of Personal Information

IMPORTANT: BY USING THE SITE AND/OR SERVICES AVAILABLE ON THIS SITE, YOU GIVE YOUR CONSENT THAT ALL PERSONAL INFORMATION AND DATA THAT YOU SUBMIT MAY BE PROCESSED BY THE COMPANY IN THE MANNER AND FOR THE PURPOSES DESCRIBED BELOW. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, DO NOT USE THE SITE AND/OR ASSOCIATED SERVICES.

 

YOU MUST BE AT LEAST 18 YEARS OLD TO USE THIS SITE. OUR POLICY IS THAT WE DO NOT KNOWINGLY COLLECT, USE OR DISCLOSE PERSONAL INFORMATION ABOUT MINORS.

 

Types of Personal Information Collected

To better provide you with computer and network security analysis Services, we collect two types of information about our users: Personally, Identifiable Information (“PII”) and Aggregate Information.

 

Personally Identifiable Information: This refers to information that lets us know the specifics of who you are. When you engage in certain activities on this Site, such as registering for an account, using our Services, downloading or purchasing a product or Service, submitting content and/or posting content in the user forums, or sending us feedback, we may ask you to provide certain information about yourself.

 

Examples of PII may include your first and last name, email address, web address, mailing address (including zip code), company name (including type and industry), telephone and facsimile numbers, company demographics, and other identifying information. When ordering products or Services on the Site, you may be asked to provide a credit card number, or other form of payment information.

 

Aggregate Information: This refers to information that does not by itself identify a specific individual. We gather certain information about you based upon where you visit on our Site and what other sites may have directed you to us. This information, which is collected in a variety of different ways, is compiled and analyzed on both a personal and an aggregated basis. This information may include the Website’s Uniform Resource Locator (“URL”) that points to the site you just came from, which URL you go to after visiting our Site, what browser you are using, your Internet Protocol (“IP”) address, your computer’s operating system, access times, browser type and language.

How Personal Information is Collected, Used and Shared

 

Personal Information Collection: We do not collect  any Personal Information about you unless you voluntarily provide it to  us. However, you may be required to provide certain Personal Information  to us when you elect to use certain products or Services available on  the Site. These may include:

 

 

• registering for an account on our Site;

• entering a sweepstakes or contest sponsored by us or one of our partners;

• signing up for special offers from selected third parties;

• sending us an email message;

• submitting a form or transmitting other information by telephone or letter; or

• submitting your credit card or other payment information when ordering and purchasing products and Services on our Site.

 

We may also collect, or our third-party advertising partners may  collect, certain Aggregate Information. For example, we may use your IP  address to diagnose problems with our servers, software, to administer our Site and to gather demographic information. Our third-party  advertising partners may also provide us with aggregate, but not  individual, reports that will tell us how many ads were presented and  clicked upon at our Site.

 

Cookies: Depending on how you use our Site, we may  store cookies on your computer to collect certain Aggregate Information to customize certain aspects of your specific user experience. A Cookie is a small data text file which is stored on your computer that  uniquely identifies your browser. Cookies may also include Personal Information such as your IP address, browser type, the server to which your computer is logged on, the area code and zip code associated with your  server, and your first name to welcome you back to our Site. We may use  Cookies to perform tasks such as: monitoring aggregate site usage metrics, storing and remembering your passwords (if you allow us to do  so), storing account and advertising preferences that you have set, and  personalizing the Services we make available to you. However, we do not  use cookies to track your browsing behaviors.

 

Most browsers are initially set up to accept Cookies, but you can  reset your browser to refuse all Cookies or to indicate when a Cookie is  being sent. However, some aspects of the Site may not function properly  if you elect to disable Cookies.

 

Personal Information Use: We will primarily use your Personal Information to provide product or Service offerings to you. We will also use certain forms of Personal Information to enhance the operation of our Site, improve our internal marketing and promotional efforts, statistically analyze Site use, improve our product and Service offerings, and customize our Site’s content, layout, and Services. We may use Personal Information to deliver information to you and to contact you regarding administrative notices. Finally, we may use your  Personal Information to resolve disputes, troubleshoot problems and enforce our agreements with you, including our Website Terms of Use and this Privacy Policy.

 

Personal Information Sharing: We may share your Personal Information with third-parties for direct marketing purposes, and you acknowledge that the handling of your Personal Information by such third-parties will not be governed by the terms of this Privacy Policy. We do provide some of our product and service offerings through  contractual arrangements made with affiliates, service providers,  partners and other third-parties (“Service Partners”). We and our Service Partners may need to use Personal Information to perform tasks between our respective Sites, or to deliver products or Services to you. For example, we must release your credit card information to the card-issuing bank to confirm payment for products and services purchased  on this Site; release your address information to the delivery service to deliver products that you ordered, and provide order information to  third parties that help us provide customer service.

 

We encourage our Service Partners to develop, implement and maintain appropriate administrative, technical, organizational and physical safeguards and security measures designed to protect your Personal Information from unauthorized access. However, the use of your Personal Information by our Service Partners is governed by the respective  privacy policies of those providers and is not subject to our control.  Except as otherwise discussed in this Privacy Policy, this document only  addresses the use and disclosure of information we collect from you.  Other Sites accessible through this Site, including our Advertising and  Service Partners, have their own privacy policies and data collection,  use and disclosure practices. Please consult each Site’s privacy policy.  We are not responsible for the policies or practices of third parties.

 

We may also provide Aggregate Information about our customers’ use of our Services, sales, traffic patterns, and related Site information to third-party advertisers, but these statistics do not include any Personally Identifiable Information.

 

Law Enforcement Sharing: We may be required by law enforcement or judicial authorities to provide Personal Information to  the appropriate governmental authorities. In such cases, we will  disclose Personal Information upon receipt of a court order, subpoena,  or to cooperate with a law enforcement investigation. We fully cooperate  with law enforcement agencies in identifying those who use our Services  for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.

 

Industry or Geographic-specific Disclosures

This Site is hosted in the United States of America and is intended for use by residents of the United States of America only. All matters relating to the Site are governed exclusively by the laws the State of Pennsylvania in the United States of America and not the jurisdiction in which you are located. If you are located outside of the United  States of America and you contact us, please be advised that any Personal Information you provide to us will be transferred to the United  States of America and that by submitting information, you explicitly  authorize such transfer.

 

Choice and Ability to Access Personal Information

We believe you should have the ability to access and edit the Personal Information that you provided to us. You may change any of your Personal Information in your account online at any time by linking to your account. You may also access and correct your personal information and privacy preferences by contacting our Privacy Compliance Officer per the Contact Information section listed below. Please include your name, address, and/or email address when you contact us.

 

We encourage you to promptly update your Personal Information if it changes. You may ask to have the information on your account deleted or  removed; however, some information, such as past transactions, logs of  technical support calls, or other information may not be deleted. In addition, it may be impossible to completely delete your information  without some residual information because of backups.

 

Security Measures Employed

Our Site secures your Personal Information consistent with current industry standards, maintaining appropriate administrative, technical, organizational and physical safeguards and security measures designed to  protect your Personal Information from unauthorized access, alteration,  disclosure or destruction.

 

We work hard to ensure that the Personal Information we collect is reliable, accurate, complete and current. We encrypt all Personal Information to prevent unauthorized parties from viewing such information when it is transmitted to us. We also only keep collected information for as long as reasonably necessary and use it only for purposes for which it was collected or to comply with any applicable legal or ethical reporting or document retention requirements.

 

We limit access to Personal Information only to specific employees,  contractors and agents who have a reasonable need to access your  information.

 

We employ physical, technical, and procedural safeguards to protect  Personal Information. Our secure servers and our data centers are  protected by industry-standard encryption, and our servers reside behind  firewalls and employ high-level password protection.

 

Credit Card Payment: To most effectively serve you, credit card transactions and order fulfillment are handled by established third-party banking institutions and processing agents (such  as PayPal). They receive the information needed to verify and authorize your credit card or other payment information and to process and ship your order.

 

When processing certain information such as payment information with affiliated banking institutions or payment processors, we encrypt the  transaction, using Secure Socket Layer (SSL) encryption technology, to prevent your Personal Information from being stolen or intercepted.  Additionally, your credit card information is never stored on our servers.

 

Contact Information

Privacy Questions: If you have any questions, concerns or inquiries about our Privacy Policy, or our use of your  Personal Information, or our privacy practices, please contact our Privacy Compliance Officer:

 

Counter Measures Security, LLC
168 W. Ridge Pike, Suite 208
Limerick, PA 19468, USA
Attention: Privacy Compliance Officer

 

Opt-Out Request: If you do not want to receive solicitations from us, or if you would rather we did not share your  Personal Information with any third-party for direct marketing purposes, please send an Opt-Out Request to:

 

Counter Measures Security, LLC
168 W. Ridge Pike, Suite 208
Limerick, PA 19468, USA
Attention: Web Marketing

 

Please allow several weeks for us to comply with your Opt-Out Request. Until we process your request we may continue to use your Personal Information as described in this Privacy Policy. After receiving your Opt-Out Request, we may keep your name and other PII on file to fulfill your request, to communicate to you about your account,  and for other purposes not related to direct marketing.

 

If we receive your Opt-Out Request after having shared your Personal  Information with a third-party for direct marketing purposes, the Company may not have the ability to control the use of such Personal Information by the third-party. You agree that, in this event, the Company shall not be responsible for any damages or loss caused by or related to the transfer of your Personal Information or its use by any  such third-party. If you are concerned about the Company sharing your Personal Information with third-parties, you should not provide your Personal Information to us.

 

Privacy Notice Revisions and Updates

We reserve the right to change this Policy from time to time. We will notify you about significant changes in the way we treat Personal Information by sending a notice to the primary email address specified in your account and by updating any privacy information on this page.  Your continued use of the Site and or Services available through this  Site after such modifications will constitute your acknowledgment of the modified Policy, and your agreement to abide and be bound by that Policy.